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Testimonials

"Our exerience with Creekside Mortgage was awesome! As a first-time home buyer, I was apprehensive at first because I had heard horror stories about funding not going through on home purchases. But from the time we found our house with Steve Granmo, to the time our loan funded, everything went smoothly. You had all the answers we needed.

"We specifically looked for someone who said they were VA qualified. With Creekside, we didn't have to jump through a lot of hoops-you took care of all the correspondence with the VA. The thing that impressed me the most is that Kerry and the other specialists are ex-military, so they understood, and respected Chris not just as a service member, but me as a military spouse.

"We didn't just call you in March and then move into our house in April. I called Kerry a year prior to this when we couldn't qualify for a loan, and you showed us how to improve our credit score, and now we're in our own home and we're happy with it! You guys knew exactly what we needed, and exactly what we could afford; you made the process worry-free. Thank you so much!"

Chris Duane and Lynette Nelson-Duane, Oregon National Guard, Portland, OR

VA Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"Kerry, In the simplest terms-Thank you. My wife and I had spent the last 9 months shopping for a home. We started with another broker, referred to us by our agent at the time. While she was well-regarded locally, her experience with VA loans was limited and as such, created challenges above and beyond what I expected.

"When we decided to look for a VA loan specialist, your firm's name came up from several different sources. Being an advocate for Veterans and their families went a long way with us and I am very happy we retained your firm for our home purchase. All of your staff was extremely professional, polite, and easy to work with.

"In my time speaking with you it was clear you had the best interest of your client in mind. Even entering into the rare world of VA financing for purchase of a bank-owned property you moved ahead and helped deliver a great rate and expert advice. I felt engaged, advised, and consulted throughout the process.

"The effort of you and your staff was noticed, and they are appreciated. We wish you many years of continued success."

Fabian and Mary Anna Gordon, U.S. Army, Portland, OR

VA Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"We just bought a home with Creekside Mortgage and we had the best experience ever. When I needed someone or had a question, and there was no one here, I just called Creekside Mortgage, so I felt real good about it. They worked hard to make everything understandable to us. Our realtor was Steve Granmo with Hasson Company Realtors. He was great at listening to exactly what we needed and helping us to find the right home. We are glad to have worked with two wonderful professionals who know Veterans real estate and home finance!"

Ken and Barbara Huck, U.S. Navy

Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"I want to thank all Creekside Mortgage employees for the EXCELLENT service! It was above and beyond! I will recommend you to anyone looking for your services."

Ray McKee, U.S. Army, Sandy, OR
Loan Specialist: Kerry N. Greenwald, U.S. Army

"We wanted to say thank you for the tremendous work Mike did during our home buying process. He always worked around our schedule, paid close attention to detail, accuracy, and quick-turnaround with any updates or changes. He always explained in detail each form we had to sign, because it seemed like an endless task. When an item needed clarification or further information Mike never hesitated to provide a satifactory explanation. We are so happy with the service he provided, always being prompt and courteous and helping to answer any of our questions. Just great customer service!

Yesenia Linder, Portland, U.S. Army

Loan Specialist: Mike Frakes, U.S. Navy, Retired

"I knew several colleagues who work in real estate, but chose Creekside Mortgage in July of 2009 because of their background helping Veterans and specializing in VA loans. I had a wonderful experience and the service was impeccable! Kerry set up all my paperwork and introduced me to an outstanding realtor. When we found the right house, Kerry's team was quick, professional, and responsive to all my questions and got me through the purchasing process. A year later, Creekside helped me with my refinance. When I had questions, Creekside was immediately available to walk me through the numbers and answer all my questions. Again, the service was great and I got a great rate and will be saving money. Thanks again for all your help. You have been great and will be the first place I recommend!"

James Turner, Tigard, Army National Guard

Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"We are very happy with Creekside Mortgage and their attention to detail when it came to our VA home loan. I received quick responses whenever I had questions about our loan, which was often since this was our first home. I was able to rely on the expertise of my loan officer to properly complete paperwork, analyze our credit report, and help us fix mistakes along the way. They spent a lot of time on our loan, making sure we got the best interest rate and monthly payment to fit our budget. Thank you so much for all of your hlep. We have been enjoying our first home ever since!

Carl and Sarah Rice, Portland, Army National Guard

Loan Specialist: Michael R. Frakes, Retired U.S. Navy

"I just purchased a home with Steve Granmo, and I got my VA home loan through Creekside Mortgage. My loan was tricky with me having to rent my current home to qualify. Other lenders immediately told me it wasn't possible with today's lending standards, but Creekside found a way to make it happen and they even got me a lower interest rate! My wife and I are very happy and grateful to the Creekside team."

Dustin Violette, U.S. Navy, Hillsboro, OR

Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"Gayle Hepler is one of the most thorough mortgage brokers I have ever had the experience of working with. Her in-depth knowledge, superior communication skills and determination to help people has benefited my clients tremendously, and they have thanked me repeatedly for the introduction. I would recommend calling Gayle when you are considering obtaining any type of residential mortgage loan, because she's absolutely dynamite at what she does! She's nothing short of a miracle worker, and she won't let you down!"

Tracey Branche, Oregon First Realty, Beaverton

Loan Specialist: Gayle Hepler

"My wife and I had a fantastic experience with Creekside Mortgage, and our realtor Steve at Hasson Company. Being first-time homebuyers, I heard many a story from friends on how time consuming and difficult the process can be. On top of that, being deployed with the Air National Guard and leaving behind my wife who was expecting a child, I thought none of this would be possible.

"Not so with the great team from Creekside Mortgage and Hasson Company that accompanied us all along the way! It all started when my wife first visited the office and felt welcome from the get-go, on what would become a great experience on our way to a new home.

"Kerry was incredibly knowledgeable and was extemely patient over the phone with all of my constant questioning while I was away. If anything, he would encourage me to ask more questions until I felt extremely comfortable. I never felt rushed or put off on the telephone while deployed. Jenn was fantastic and extremely patient helping my wife and I all along the way with organizing paperwork, answering questions, scanning documents, etc. making our task so much easier.

"Steve, our realtor, was incredibly flexible with last minute visits and was very knowledgeable regarding the area we were interested in. He always kept in touch promptly, no matter what time of day.

"Whether it was emails, last minute weekend home visits, or responding to late telephone calls, we could not have asked for better help and support with the purchase of our new home. Thank you Creekside and Hasson Company for all of your help and support."

Michael and Heather Curtin, Beaverton, OR, Air National Guard

VA Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"We just purchased a home and got our VA loan through Creekside Mortgage. Both Kerry and Jenn were exceptional team players. We enjoyed working with them. They made the process very easy for us. We started this venture in May and signed papers in June. Kerry was very knowledgeable, and you informed us of everything ahead of time. The communication was great, and you responded to our questions promptly. We will and have passed the word about Creekside Mortgage, stating how good you guys are. You are the only one we would ever go back to for another loan.

"We used Steve Granmo as our real estate agent and really enjoyed working with him. He took all the stress out of it. He had lots of ideas and knew every situation that could arise. Thanks for helping us achieve our goal or purchasing a home again!"

David and Patricia Chamberlin, US Airforce, King City, OR
Loan Specialist: Kerry N. Greenwald, US Army/USAR

"I would like to share my deepest appreciation for Michael Frakes at Creekside Mortgage. Mike assisted and guided us through our first home purchase. He was incredibly informative and patient with us, and realistic about what we could actually afford. I never felt uncomfotable that the amount of money we were borrowing was over our head.

"Mike is a true family man and gets family life. He is understanding of all financial situations and is empathetic and compassionate. I felt so totally at ease with the entire process that we asked for Mike's help again with our refinance. He kept us informed of the lowering interest rates over the years, and when rates dropped low enough, we were able to significantly lower our house payment. Without a doubt in my mind, I would refer anyone and all to Mike Frakes and his team at Creekside Mortgage."

Aaron and Audra Anderson, U.S. Navy, Keizer, OR

VA Loan SPecialist: Michael Frakes, U.S. Navy Retired

I was referred to Creekside Mortgage through my realtor, and I was very satified with their help from day one. They were always available when I had questions and were able to answer all of them. Kerry and Jenn were very helpful and kept me up to date through every step of the process. Even when there were bumps in the road, they were on top of it all, calling me and letting me know what I needed to do. Thanks for all your help Kerry and Jenn!

Sam and Tiffany Hardin, The Dalles, U.S. Army

Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"In April of 2008 my family and I moved to Tigard, Oregon, due to a new career opportunity, and rented a home in an area we thought would be a good place to raise our children. We liked this neighborhood, so we decided to buy a home here. In March 2009 we contacted Creekside Mortgage because they are a reputable mortgage company that works with Veterans.

"Kerry Greenwald put us on the right track to home ownership. One of our obstacles was employmnet history because at that point I had not had 2 full years of employment. Another obstacle was our current debt load. Kerry did a great job at pin pointing exactly how much debt we need to pay to qualify. He counseled us in exactly what we needed to do in order to become homeowners.

"Over the next few months, Kerry and I were in contact. His staff was also very helpful and knowledgeable as well. Everyone in the office really seemed to communicate with each other so no matter who I talked to I was able to get the answers I needed. In March of 2010 I became a homeowner. Kerry and his team let me know exactly what I needed to do to make that happen! I plan on using Creekside Mortgage for all of my mortgage needs in the future and plan to refer other Veterans to them as well."

Garret Burgon, U.S. Army, Portland, OR

Loan Specialist: Kerry N. Greenwald, U.S. Army/USA

"My experience refinancing my home with Creekside Mortgage was great. It was a pleasure working with you all. It was easy, quick, and low hassle. Thank you for all of your help."

Lawrence Black, U.S. Army, Portland, OR

VA Loan Specialist: Kerry N. Greenwald

"I just purchased a home with a VA loan through Creekside Mortgage. Kerry's knowledge in working with veterans is amazing, especially for those who think that perhaps they lost their VA benefits. I was referred to Kerry by my daughter, and I had eligibility that I was not aware of. If it wasn't for Kerry, I would not be in my home today!

I was ready to be an apartment dweller for the rest of my life. I couldn't find anything in my price range, especially because I didn't have a huge monetary amount to put down. Then, I came to Creekside and they helped me get a VA loan, so I didn't have to make a downpayment to get into my home.

This was a very smooth transaction; I'm thrilled. Kerry's assistants and his entire team is on top of it. All of the people at Creekside I've interacted with have just been wonderful and conscientious about how they responded in such an accurate and timely manner. I work in the VA; I have been able to pass Kerry's name on to others!

Connie Gold, U.S. Navy, Gresham, OR

VA Loan Specialist: Kerry N. Greenwald, U.S. Army/USAR

"We are a young family that just got out from underneath a Chapter 13. None of the real estate agents we contacted would take the time to call us back because of the Chapter 13. I went online and found Creekside Mortgage and spoke with Michael Frakes. He took time to listen to our situation, resulting in our family driving 40 min. to see him. My husband was unsure as to what he would say. Michael put our pain at ease, and told us we could qualify to have a second chance at owning a home. The meeting was a great success. He worked with us and kept us up to date on everything! Now we are happy new home owners at a time when we did not think this would ever happen again (or at least this soon)!

"We cannot begin to thank him enough for all his hard work. We are truly blessed to have a company that took the time to listen and go beyond the call of duty."

Bella and John Zaleski, U.S. Navy, Hillsboro
Loan Officer: Michael R. Frakes

"We recently refinanced our home with Creekside Mortgage. They were very professional and very helpful before, during, and after the transaction. The people there genuinely care and are there to assist not only during the transaction, but after the fact. It is a pleasure to do business with Creekside Mortgage and I will use them again next time I purchase a home or refinance."

Geoffrey and Esther Wayne
Service U.S. Airforce
Dufur, OR

Loan Officer: Kerry N. Greenwald

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